THE LEADING KNOWLEDGE WORK AUTOMATION PLATFORM

Helping knowledge workers to work smarter.

M-Files solves the knowledge work challenge

Challenge #1: Trying to find the right information creates frustration and waste

Solution​​​​​​​: M-Files makes document filing easy by automating the decisions on naming, context, and access. Visibility and access to enterprise data is unified by connecting to other repositories and systems. Enterprise search and contextual views ensure that knowledge workers instantly find what they need.

Challenge #2: Slow and error prone manual processes hinder business performance 

Solution​​​​​​​: With M-Files, end-to-end document workflows are automated to increase productivity. Templates, assignments, and notifications are in place to assist and guide knowledge workers. Also external collaboration can be integrated as a natural part of your workflows, driving further efficiency.

Challenge #3: Security and compliance measures rely too heavily on individual diligence 

Solution​​​​​​​​​​​​​​: M-Files automates permissions based on document type, client, project, or any other business criteria. Compliance controls are included as part of daily workflows with automated audit trails. Document retention policies are automated across systems, users, and teams.

See how M-Files can transform your business

With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

Powered by generative AI 

M-Files' generative AI technology, M-Files Aino, takes knowledge work productivity to a new level by placing your organization’s knowledge base at your fingertips.


The M-⁠Files knowledge work automation platform automates tasks, processes, and actions that previously required human interaction. M-⁠Files Aino further increases productivity by allowing knowledge workers to ask questions based on their data, summarize documents, or translate content into other languages. With M-⁠Files Aino, knowledge workers get the benefits of advanced generative AI capabilities while keeping their data safe.

The leading knowledge work automation platform: 
Helping businesses experience up to a 294% ROI

The Total Economic Impact™ of M-Files 2023​​​​​​​​​​​​​​, a commissioned study conducted by Forrester Consulting, concluded that companies using M-Files experience quantifiable benefits of better searching, faster filing, more efficient workflows and collaboration, improved security and compliance, revenue uplift, and increased productivity.

Discover how customers realize a greater ROI

Seamless integrations to streamline your business operations

M-Files integrates with Microsoft 365, Salesforce, Adobe Sign, Google Workspace, and more. Seamlessly integrate across daily tools to drive productivity, transform collaboration and increase the value of technology investments.

WHAT IS GARTNER® PEER INSIGHTSTM?


Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 350,000 verified reviews in more than 340 markets. For more information, please visit the Gartner Peer Insights website.

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GARTNER AND PEER INSIGHTS


Gartner Research Methodologies, Gartner® Peer InsightsTM ‘Voice of the Customer’: Document Management, By Peer Contributors June 25th, 2025.

Gartner, Peer Insights ‘Voice of the Customer’: Content Services Platforms, By Peer Contributors, June 25th, 2025.


GARTNER is a registered trademark and service mark, PEER INSIGHTS, and GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

The M-Files knowledge work automation platform helps knowledge workers find information faster, work smarter, and achieve more. Revolutionize the way knowledge workers automate their processes, from document creation and management to workflow automation, external collaboration, enterprise search, security, compliance, and audit trail.

Contact us

Revolutionize the way knowledge workers automate their processes with M-Files, the leading platform for knowledge work automation.


Help your team find information faster, work smarter, and achieve more. Contact us today to discuss further or to schedule a demo.